General Carl von Clausewitz defined friction as "…the force that makes the apparently easy so difficult," and "countless minor incidents… combine to lower the general level of performance, so that one always falls short of the intended goal." Friction is why, in civilian occupations, organizational performance often falls short of plans, and for no obvious […]
A complimentary 30-minute introduction to positive workplace politics Explore how to reduce stress, achieve your goals and embrace politics at work in a positive way. We have worked with individuals, leaders, teams and organisations for over 20 years, helping them to turn what is a negative for many into a powerful positive force for all.
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