Civil Service People Survey: 2017 Results 

This content is part of the Vision for the Public Sector Zone 

The 9th annual Civil Service People Survey was conducted across 98 Civil Service organisations, including government departments, executive agencies and Crown non-departmental public bodies.

The fieldwork for the survey ran from 2 to 31 October, with 97% participating online and 3% completing paper questionnaires. 294,905 people participated in the survey, an overall response rate of 67%. Across the 98 participating organisations the median response rate was 80%.

The benchmark report shows results from the Civil Service People Survey from 2009 to 2017. The benchmark for a survey measure is the median (mid-point) score of all participating organisations. The questions are used to generate 10 headline indicators; 1 to measure the levels of employee engagement and 9 to measure the factors which influence engagement.

You can access the reports, benchmark scores and survey detail here.

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