Case study showing how employee engagement was transformed. The culture is now built on an agreed mission and negotiated values to which all staff agree to work. There is a staff charter that clearly sets out expectations, and the case study includes a detailed list of strategies that were put in place to ensure that the charter is adhered to. These include deployment of surveys, champions, working parties, consultation meetings, a self-assessment process, greatly enhanced communications, focus groups, mentoring and exit interviews.
As a result, sickness rates and staff turnover figures have dropped and employee satisfaction has measurably increased. The college has also achieved the Gold Investors in People Award.