Don’t let cynical employees ruin office culture
The Harvard Business Review noted that engaged employees contribute to higher levels of productivity and work quality. It noted that teams with higher engagement scores had 48 percent fewer safety incidents and 41 percent fewer quality incidents. Workers become more attentive and vigilant as they become energised by their assignments, helping them to look out for their fellow co-workers, customers and the overall organisation.
Unfortunately, it is often too easy for workers to become critical of management and company policies. Studies have shown that unhappy employees outnumber engaged workers two to one, Forbes reported. This can make it extremely difficult to implement changes designed to motivate staff members.
Business Reporter stated that cynical staff members often contribute to a negative work environment. They distrust efforts from management and see attempts to inspire employees as hollow. If businesses are not careful, this attitude can spread to others within the organisation to create a downward spiral.
Preventing cynicism from taking hold
To prevent this, leaders need to understand the attitudes and opinions of their workers. Having the ability to collect feedback in real time can help executives make adjustments to engagement programs and management styles. The Harvard Business Review noted that many organisations don’t make engagement part of their overall business strategy, and this was also cited by Business Reporter as the main reason leadership teams lack the trust of their team members. Initiatives are launched as one-off solutions and not incorporated into a larger management philosophy. Any benefits gained from the programs are quickly lost when these end, making the next one even less effective.
Creating a positive and supportive environment in which employees can thrive is the best way to eliminate negative attitudes. This requires businesses to link multiple engagement strategies into a theme that resonates with the values of the workforce. Continually collecting input and testing results of management initiatives lets supervisors make immediate changes to programs, rather than relying on conventional management strategies. The process requires a quick and reliable way to solicit feedback and analyze results. Fortunately, more management tools are incorporating data analysis systems that can help executives identify trends within their engagement strategies. The analysis lets companies implement management programs that resonate with employees.
This post was written by David Bator from http://www.tembostatus.com/