29th October 2012

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by: Jo Dodds

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Categories: Videos and Podcast

Employee Engagement at Hillingdon Council

Chief Executive, Hugh Dunnachie speaks about how focussing all departments within the council on one set of values has provided a strong strategic narrative to ensure that the values of their service are also reflected in the values with their employees. He talks about managers making pledges and listening more which has effectively closed the gaps between management and staff.