Employee Engagement news, blogs, research and opinion: What’s appearing on the web this week? (15/07/13) 

Missed the latest employee engagement news? Click below to read some of the latest employee engagement content that’s being discussed and shared on the web this week. (w/c 15 Jul 2013)

If you have something to share why not share a link via twitter @Engage4success or email us at content@engageforsuccess.org

Culture Shot – The Importance of Learning Culture in Successful Employee DevelopmentTraining Station
Albert Einstein once famously said: “Life is like riding a bicycle. To keep your balance, you must keep moving.” Learning is a continuous process and its importance to businesses today cannot be disputed. The voices arguing against the need for continuous learning are decreasing all the time. Training is not seen by most organizations simply as an initial orientation process, and then tossed aside.

Employee Engagement Does More than Boost ProductivityHarvard Business Review
Improving employee engagement is not simply about improving productivity — although organizations with a high level of engagement do report 22% higher productivity, according to a new meta-analysis of 1.4 million employees conducted by the Gallup Organization. In addition, strong employee engagement promotes a variety of outcomes that are good for employees and customers. For instance, highly engaged organizations have double the rate of success of lower engaged organizations.

Why Employee Engagement Is Not Just The Job Of ManagementForbes
I often write in this space quite critically about management – how studies routinely show that less than one-third of American workers are fully engaged – and suggest steps managers can take to more effectively reach, incent and motivate their troops.  I was recently reminded, in reading Employee Engagement for Everyone, by Forbes Contributor Kevin Kruse, that employee engagement, of course, is not just the job of management. Employees themselves, and the attitudes and mindsets with which they choose to approach each day, are key elements in the engagement equation.

Can employee engagement affect customer satisfaction? – Retail Week
Most retail bosses will say that the customer is at the heart of their strategy. However, these strategies are not always being realised, and chief executives sometimes struggle to measure the effects of their approach to customers. In particular, there can be inconsistency between intentions and the real life execution of customer strategies.

What workplaces need to learn from beesThe Globe And Mail
“I thought there were a lot of connections between the way the bees work and the way we work in an office and use social media,” says Mr. Zinger in an interview. For bees, the waggle is an essential approach. A waggle consists of figure-eight dances performed in the mosh pit of honeybees, designed to give direction. The scout bee’s waggle indicates to the rest of the colony where essential resources lie. Similarly, Mr. Zinger has collected a number of waggles – important directions for managers – that he shares in an e-book called Waggle.

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