“Employees don’t quit their companies: they quit their bosses”
This short paper by Woodreed, considers the role of the manager in employee engagement. As it clearly states:
“One of the strongest ways to create an engaged employee – even stronger than remuneration – is through a positive relationship with their line manager”
It goes on to look at the attributes of a good manager and ultimately the importance of treating everyone as an individual. What one person takes as a positive experience may not be the same as how a colleague would interpret it. There are some key actions a manager can take to create a positive relationship with their employees which include remembering:
- small things matter
- keep talking
- get to know the team
- make time for them
- have fun – laugh with the team!
- actively support employees in their development
- empower employees
- provide the right tools
- be flexible
- keep promises
- use the company’s brand values
The paper concludes by considering what ‘getting it right’ looks like and what’s in it for the manager and the business.