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Getting to grips with EX – Employee Experience Masterclass

3 November 2020 |5:00 pm - 8:00 pm BST

A practical, half-day virtual masterclass from leading EX experts and authors, Emma Bridger and Belinda Gannaway

About this Event

Find out how to develop an EX to rival Google, even if you haven’t got the budgets to match. And uncover the secrets to design a world-beating EX without spending years studying HR.

What we’ll cover:

• What is employee experience?

• How do I explain it to stakeholders?

• Why does it matter?

• What really make a brilliant EX?

• How to design EX?

• What does an EX strategy look like?

• How do I measure EX?

If you’ve got EX questions – we’ve got the answers.

Companies are realising that a brilliant EX is good news, not only for their people, but their customers and business too. But just where do you start? We’ll share the building blocks to help you design, build and deliver a world-beating EX.

We have a safe, quick and fun way to set you on the path to become an EX expert. So join us for our brand new Employee Experience Masterclass – Getting to Grips with EX.

Why join us?Designed and delivered by the authors of the new Kogan Page Book ‘EX by Design: How to Create an Effective EX for Competitive Advantage‘, the masterclass is a guaranteed way to get up to speed with everything you need to know about EX.

We’ll even introduce you to some key EX design tools which you can learn more about in our practical and applied EX Design Workshop (the ‘how’ to the ‘what’ of the Employee Experience Masterclass).

Who is it for?

Anyone who needs to quickly get to grips with the fundamentals of EX, including:

• New heads of EX

• L&D

• HR

• Internal comms

• Engagement

• Business leaders

• … and more

About us

Emma Bridger is a positive psychologist and the UK’s leading trainer, adviser and author on employee experience and engagement.

Belinda Gannaway is the strategy director of experience design agency FathomXP, an ORSC team and systems coach, and design thinking practitioner.


Cost: £300 (plus VAT) per person.

20% discount for two or more places, email for your unique discount code.

FREE for the NHS and voluntary organisations (limited number of spaces – contact for more information).

Why choose us?

Our Employee Experience Masterclass is new for winter 2020.

Of the previous attendees of our practical and applied EX Design Workshop:

• 100% say they have a better understanding of how to redesign their organisation’s EX

• 100% say they feel confident to talk to peers and stakeholders about what they need to do to redesign EX

• 92% say they are confident they can apply the learning

But don’t just take our word for it….


“The workshop was really helpful for us as a team. The content really resonated with us and was highly insightful,”

Mark Peters, Group Development Manager, Fuller, Smith & Turner P.L.C

“This a great way to collaborate with others, think about experience and step back to see the bigger picture. I enjoyed a super day exploring the levels of culture and employee experience with a wide range of tools and techniques. Expect to share, collaborate and be open to learn,”

Robert King, Executive Coach

“We’ve taken away some key insights, which has really got us thinking!”

Sophie Kinlock, People and Culture Advisor, ResponseTap



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