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Knowledge management (KM) provides a means of centralising information to improve the overall human experience. An effective KM strategy enables organisations to provide exceptional end-to-end employee experiences while lowering costs and can have a significant impact on the bottom line.
As employees gain both knowledge and experience within their jobs they constantly develop and grown know-how, skills and insight about the organisation and customer problems. Good knowledge management strategies ensure that this expertise is retained by the organisation when employees leaves and is not lost forever. An effective KM strategy can also transform the learning opportunities provided to employees, offering them greater workplace satisfaction which has been shown to lead to higher outputs. Importantly, these opportunities also add to the sense of value and belonging for a more satisfied and more productive workforce.
So, if you’re interested in finding out how effective knowledge management strategies are helping organisations centralise information and improve organisational performance, then we look forward to having you join us on the 13th October.