Managing conflict on remote teams

Key Take Away:
In this webinar, we will explore a variety of styles used to manage conflicts in order to resolve conflicts peacefully, fairly, and decisively while staying emotionally balanced and remain friends with people you deal with.

Overview:
Leading a team of employees in remote locations can be a somewhat challenging but increasingly necessary reality for all of us. Whether you are stepping into a management role for the first time or you are currently supervising remote staff, you will discover strategies to build rapport, set mutual expectations, communicate effectively, overcome conflict, get work done, and your team on track.

Areas Covered in the Session:
•  What are the common conflicts on remote teams
•  How to prevent Conflicts
•  How conflicts escalate
•  What are the Communications Barriers that Cause Conflicts
•  How to Handle Conflicts
•  How to Manage Emotions
•  How to Respond to Escalating situations

Speaker: Audrey Halpern
Audrey Halpern is a soft skills training facilitator consultant with 20+ years of experience. She is currently a faculty member of the American Management Association where she trains communication skills.

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