(US) How To Keep HR From Being the Employee Complaint Department

Overview:
HR always seems to be caught in the middle between employees who complain all the time and managers who want HR to handle all the conflict and do their job.

HR professionals are viewed as the fixer between employees and their manager, employees would rather run to HR to “vent” than deal with their manager. Why? It’s easier to let HR handle it than dealing with the conflict themselves. Also, most supervisors avoid dealing with conflict so it is easier to pass this to HR.

But this isn’t good for them – or for the HR Department. So…what do you do?

Areas Covered in the Session:
•  The Role of the HR Department
•  How HR is Viewed by Leadership & Staff
•  Common Complaint that HR
•  How HR Can Position as a Resource and Not a Compliant Department

Tags: avoid HR dealing with conflict, avoid HR handling conflict, Conflict Resolution, Conflict Resolution Styles, dealing with conflict, dealing with conflict themselves, Dealing With Difficult People, Employee Complaint Department, Employee Relations, handle conflicts with employees, handle conflicts with supervisors, HR Department, Human Resources Management, Identify and Manage Difficult People, Manage Difficult People, Management Skills, Organization Culture, Organization Skills, Relationship-Building Skills, Role of the HR Department, Work Culture, Workplace Relationships

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