Holding employees accountable from a distance- out of sight out of mind
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Events for 3rd August 2020
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Key Take Away: Accountability, done effectively, is a skill you can develop just like any other skill, and while it is not a difficult skill to acquire and hone, it does require a high degree of conscious effort. Overview: Have you ever wondered how to make people accountable? There’s really no such thing as “making” […]Find out more »
Radio Show #356: There never was a normal and we can’t go back – Fast forward in a post-pandemic world
Special Guest: Gerry Brown aka The Customer Lifeguard One other unwelcome consequence of Covid-19 is yet more mind-numbing, teeth grating jargon, and among many others that need to be consigned to the literary dustbin are “the new normal” and “unprecedented”. While the latter may make still have some relevance, there never will be a “new […]Find out more »