Radio Show #363: What Employee Engagement Needs to Learn from CUSTOMER Engagement!
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Special Guest: Scott Gould: Author, Speaker, Consultant In the words of David Zinger, "there are many engagements”. So, what can employee engagement learn from those other engagements, and in particular, customer engagement? Or to put it another way, what should HR learn from marketing, what can the gritty world of advertising teach us about engaging […]Find out more »