The Emotionally Intelligent Manager: Using Your Heart as Well as Your Head to Manage Effectively
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The Emotionally Intelligent Manager: Using Your Heart as Well as Your Head to Manage Effectively
To manage effectively, you need to engage your emotional intelligence just as much as you engage yourself cerebrally. Using both our brain and our "gut" allows us to take all human factors into account. Why Should You Attend » What is emotional intelligence » What is YOUR emotional intelligence » A short 10 item questionnaire » Why it is important to […]
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Beyond training: Diagnosing problems with employee performance
OVERVIEW Managers often confront problems with worker behavior or job performance. Yet solving those problems is not a topic in business education, and even MBA holders (and HR practitioners!) have not been given instruction on how to diagnose problems with human performance and how to find cost-effective solutions to those problems. Often managers, since they […]
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