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How do we manage projects and customer relationships effectively? How do we understand the full scope of a customer "project"? How do we assemble the necessary resources to effectively manage a customer relationship and attendant projects? To whom do we delegate specific responsibilities and when? These are among a number of questions we discuss and […]
Many companies today do not take advantage of the selection science that is available to them to make sure that the people they hire into particular job roles have a high probability of success. You can save significant costs and add to your organization’s bottom line by properly using proven screening tools and other attraction […]