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General Carl von Clausewitz defined friction as "…the force that makes the apparently easy so difficult," and "countless minor incidents… combine to lower the general level of performance, so that one always falls short of the intended goal." Friction is why, in civilian occupations, organizational performance often falls short of plans, and for no obvious […]
Employee handbooks are a critical tool in providing important information about your organization to employees. Employee handbooks typically describe what you expect of your employees and what your employees can (should) expect from you. Employee handbooks also provide critical information about your organization and your workplace, and how your employees are expected to fit in. […]
Many times, people assume that businesses are unethical, only care about their investors or shareholders and the bottom line. Some days it appears that the only news is linking businesses to scandals. Good business ethics are crucial for the long-term success of an organization. A company's ethics will have an influence on all levels of […]