This particular case study is an additional support to The Evidence Paper
Background:
Founded in 1981, JMC specialises in the design, installation and support of effective IT solutions for both large and small organisations across the North of England. JMC offers a portfolio of products and services, and a comprehensive range of leading software applications.
JMC employs 88 members of staff and clients span a range of sectors, including Manchester United, Your Housing and i-Paye Ltd.
The IT industry is not known for being a physically active one. This was a challenge that JMC were keen to overcome.
Results:
The philosophy at JMC IT is ‘you work for the business, you represent the team’ and they act upon this mantra every day. The Managing Director, Andrew Burgess credits creating a happy, healthy and engaged workforce with reducing staff turnover to just 3%, which in turn has lead to better client retention and subsequently greater profitability for the company as a whole. Both employees’ and clients’ average time with the company is 10 years.
