18th September 2013

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by: Jo Dodds

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Categories: Engage for Success Blog

NHS Success Story: How zero-rated Salford Royal Hospital got top marks

Salford Royal is a NHS success story. With consistent and inspirational leadership, a team of committed clinical leaders and working with staff representatives the Trust has transformed the way it manages staff and delivers services to people.

It recognised the benefits of staff engagement and has involved staff in making sometimes difficult challenges. It has been a pioneer of developing local values, an appraisal system that focusses on improving quality and raising productivity.

With a consistent focus it has raised it’s staff engagement levels to amongst the best in the NHS and this has gone hand in hand with major improvements in quality of patient care.

Watch the short video to find out how Salford Royal Hospital experienced an increase in it’s staff engagement levels and in turn saw an improvement in patient care.