Rethinking Voice for Sustainable Business Success
The case for employee voice is overwhelming – so why do so few organisations ensure they listen? Too often employers appear to believe that surveying employee opinion constitutes listening. While surveys are useful for internal and external benchmarking, the snapshot of opinion they provide cannot get to the all important reality of why employees feel the way that they do.
In this paper, The IPA and Tomorrow’s Company joined together to explore in more depth the nature and importance of voice, working with some of the UK’s leading organisations. It looks at:
– The current debate on employee voice and what the evidence shows
– The challenge of employee voice and why it matters
– Understanding the factors affecting employee voice – a working model