Show #125: High engagement scores through systematic engagement processes
Craig Rollason, UK Business Analysis and Solution Architecture Manager at National Grid
Craig is the UK business analysis and solution architecture manager within National Grid running a matrixed team of internal employees plus contractors and third party suppliers. His focus is success through people by developing individuals and teams within and outside his organisational remit by aligning individual and organisational needs, and building an inclusive culture.
He is a skilled facilitator and enjoys designing and creating sustainable processes and events that engage and inspire individuals and teams at all levels of the organisation.
His team have recently rated high engagement scores and in the radio show Craig explains the underlying thinking and processes he uses to build, manage and engage his team by supporting staff and helping them be successful at the heart of management practices
Craig is a contributing author to a best selling BCS business analysis book. Finalist for BCS IT Manager of the year 2014/15.Presenter at IIBA European Business Analysis Conference in September 2014 and 2015.
And one team member won BCS BA of the year award for 2013/14 and was a finalist for 2014/15.
Host: Jo Moffatt