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Performance Management is a key HR and Operational practice that is an easy target for criticism from managers who often say they are not happy with the process, or that the information and feedback provided from the process is inaccurate. This has led to a lot of research and articles about what is and isn’t […]

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More than thirty members of the Greater Birmingham Engage for Success network learnt how to tread the banter borderline in an engaging share, learn and inspire event in February. Engage for Success volunteer Baljit Kaur from Innate Consultancy walked people through a host of tricky banter-based scenarios to help show where the legal and workplace […]

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About a year ago I was tasked with looking at introducing an apprenticeship programme for my organisation, Metropolitan. There was an appetite in some parts of the business to look at the ‘grow your own approach’ but this was definitely boosted by the introduction of the apprenticeship levy in April 2017. Apprenticeships were new to […]

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This toolkit provides an introduction to the role of engagement champions and their use within organisations to drive employee engagement and improve the employee experience. In this document, we will highlight the role of the champion, how to select them and ways in which champions can drive change throughout your organisation. We also share some […]

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A key pressure facing many organisations is communicating with and engaging a remote workforce. We have an ever increasing number of remote, regional, hard to reach workers in our organisations who require new communication channels and approaches in order to be engaged. This toolkit aims to share best practice and learning, to highlight the most […]

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