A one day training and skills conference and exhibition dedicated to helping you make the most of your most important asset: your people. People Power is a unique event designed for business owners, directors, managers, team leaders, HR and learning development professionals. This conference and exhibition has been created to provide expert support, training and […]
Overview: Moving from Peer to Supervisor can be very difficult for the most newly promoted supervisors. Many are not equipped with the tools to successfully transition. This session will equip newly promoted supervisors with tools and techniques to communicate more effectively, gain trust, set boundaries, provide constructive feedback and motivate employees for results. Attendees will […]
Managing others is hard. There are many ways to be a good manager and equally as many, if not more, ways to be a bad one. Remember that employees often leave their jobs not because of a company, but because they don’t like their managers. One recent study found that more than 56% of employees […]
Overview: Most companies have far too many meetings that are not efficient nor effective. This webinar will give you all the guidance and methodology you need to always maximize the impact and results you create with meetings. The next time you conduct a meeting your co-workers will be asking you to share the secrets you […]
Webinar Date: November 19, 2019 | Time: 01:00 PM EST | Duration: 90 minutes Overview: There are many ways to implement these behaviors and this webinar will examine the basis of this concept, how to learn the necessary elements and why each is so important. The most important part is “understanding.” This is absolutely the foundation […]
Nothing tests a global organisation’s ability to communicate quickly and clearly with stakeholders like a crisis—a data breach, a leadership scandal, a terror attack, a natural disaster or even a major political event like Brexit. How companies deal with crisis events impacts everything from revenue to customer satisfaction and even stock price and in a […]
A third of (31%) office workers admit being unproductive for at least ten hours every week, equivalent to over one working week each month. A report commissioned by office products firm Fellowes asked 1,000 workers how employers could improve productivity and found that almost two-thirds (61%) of office workers believe a four-day working week would […]
Money is personal, so why aren’t most banks? First Direct often gets recognised for its customer service, and while we never take awards for granted we’re really proud to have been acknowledged over the years with multiple awards for this. There’s no secret formula for great customer service, but it is personal. By this I mean […]
A quiet office can be a sign of an efficient workforce – but it can also mean people aren’t communicating effectively. In the modern workplace, collaboration is key. But how can you break the silence and encourage people to talk to each other? The Death of Small Talk explores how we can revitalise office chatter and […]
A recent EFS blog (What Employee Engagement Actually Means) suggested that ‘engagement has nothing to do with being happy’. Certainly we all have our ups and downs, mundane and downright disappointing days at work. I wonder though how people in general would respond if asked whether they would prefer to be happy at work or […]
