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Posts Tagged
‘Communication’

A one day training and skills conference and exhibition dedicated to helping you make the most of your most important asset: your people. People Power is a unique event designed for business owners, directors, managers, team leaders, HR and learning development professionals. This conference and exhibition has been created to provide expert support, training and […]

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Webinar Date: November 19, 2019 | Time: 01:00 PM EST | Duration: 90 minutes Overview: There are many ways to implement these behaviors and this webinar will examine the basis of this concept, how to learn the necessary elements and why each is so important. The most important part is “understanding.” This is absolutely the foundation […]

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Nothing tests a global organisation’s ability to communicate quickly and clearly with stakeholders like a crisis—a data breach, a leadership scandal, a terror attack, a natural disaster or even a major political event like Brexit. How companies deal with crisis events impacts everything from revenue to customer satisfaction and even stock price and in a […]

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Money is personal, so why aren’t most banks? First Direct often gets recognised for its customer service, and while we never take awards for granted we’re really proud to have been acknowledged over the years with multiple awards for this. There’s no secret formula for great customer service, but it is personal. By this I mean […]

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A quiet office can be a sign of an efficient workforce – but it can also mean people aren’t communicating effectively. In the modern workplace, collaboration is key. But how can you break the silence and encourage people to talk to each other? The Death of Small Talk explores how we can revitalise office chatter and […]

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Work-life balance as a concept has been around since the mid-1980s. The idea behind it is to build awareness so people can achieve an appropriate balance between work and life so they can be happy, healthy and fulfilled. The importance of this balance is often paired with messages about how people should spend time doing […]

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New Quarterly Satisfaction Index Benchmarks UK Employee Engagement: London, UK – 4th July 2017 – Qualtrics, the leader in experience management software, today announced that two-thirds of U.K. workers are currently satisfied in their jobs and 13% say they are ‘extremely satisfied’, according to the Qualtrics Pulse – a new 2017 benchmark of how engaged […]

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