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Posts Tagged
‘Local Government’

Transport for London – Developing online alcohol awareness approaches for employees Transport for London (TfL) has an exemplary approach to alcohol issues across its workforce. The company has a well communicated alcohol (and drug)policy which is covered extensively at induction stating that employees coming forward with concerns about their drinking will be protected from disciplinary […]

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Case Study: Hertfordshire County Council What did Hertfordshire County Council want to achieve? Hertfordshire County Council wanted to tackle the increasing risk among their employees of largely preventable diseases related to inactivity and obesity. In particular, Hertfordshire wanted to reach office workers who struggled to fit exercise into their day or who didn’t seem sporty. […]

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Summary A 25% budget reduction required a radical rethink. Redesigned from the ‘bottom up’-engaging staff in starting from scratch has delivered a transformed service – a new flexible service that is more responsive to and embedded in it’s communities. We’ve delivered the savings but actually improved the service – the environment is cleaner; public service […]

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 West Yorkshire Fire and Rescue Service and Real World Group demonstrate how employee engagement can be enhanced by leadership diagnostics and development. Background In recent years there has been a major need for service modernisation within fire rescue services. Such modernisation has required a fundamental shift in the way services are led, with a move […]

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  The following case study was provided as part of the evidence for the effectiveness of employee engagement strategies in improving performance, productivity and, in the private sector profitability.  It has been used cumulatively with other submissions compiled by many leading companies and organisations to leave little room for doubt about the statistical importance of engaging employees. This particular […]

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A case study showing how Sunderland City Council has achieved employee engagement levels which defy the downward trend being seen elsewhere in the public sector. The case study illustrates how the council rose to the challenges it faced and through a combination of open and honest communications, authentic leadership and an individual approach to talent […]

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As part of their organisational change programme, Essex County Council established an employee communications and engagement team to support the council in improving engagement levels at both organisational and team level. They focussed on manager’s skills and behaviours aimed at ensuring they were effective and engaging people managers as well as involving staff in the […]

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This case study details the way a local authority took an employee engagement approach to its spending review. ‘The Lancashire Way’ incorporates six discrete elements: educating and convincing management; self-realisation through management style questionnaires and peer reviews; simple values/behavioural sets; extensive recognition processes; improved communication channels; and continuous improvement. The approach the council took was […]

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CIPR (Chartered Institute of Public Relations) showcases Torbay Council. An employee survey revealed that staff morale had dropped significantly with only 11 per cent of employees believing staff morale was good. An internal Working Group was formed to address the issue and write a new strategy to include the finer details of why employees felt […]

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