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Organizations that recognize that digital engagement is a verb – and not a noun – will be in a better place in an ever-changing environment. Today’s mobile society increasingly demands engagement tools that reflect a creative blend of ease-of-use and relevance, on the one hand, and depth and reciprocity, on the other. Executive and management teams […]

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Baker Tilly Report: A new perspective on Employee Engagement Happy employees make happy customers… …yet it is not always that simple. Employees represent a company and its brand; their interactions with shop-goers have long been considered the ‘moment of truth’ for customers. Ensuring employee engagement at the workplace is a critical task for any retailer. In […]

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The following case study was provided as part of the evidence for the effectiveness of employee engagement strategies in improving performance, productivity and, in the private sector profitability.  It has been used cumulatively with other submissions compiled by many leading companies and organisations to leave little room for doubt about the statistical importance of engaging employees. This particular case […]

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The following case study was provided as part of the evidence for the effectiveness of employee engagement strategies in improving performance, productivity and, in the private sector profitability.  It has been used cumulatively with other submissions compiled by many leading companies and organisations to leave little room for doubt about the statistical importance of engaging employees. This particular case […]

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  The following case study was provided as part of the evidence for the effectiveness of employee engagement strategies in improving performance, productivity and, in the private sector profitability.  It has been used cumulatively with other submissions compiled by many leading companies and organisations to leave little room for doubt about the statistical importance of engaging employees. This particular […]

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The following activity has been provided by Shay McConnon (An Even Better Place to Work) and is one of a series of safe, short and fun activities on a number of key employee engagement themes such as giving feedback, managing differences, ownership, openess, motivation and feeling valued.  It is ideal for when time is limited and you are […]

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Flamingo invest in the engagement of their people in a number of remarkable and innovative ways and believe that these have been key to their success of growing profits by 36% between 2010 and 2011, gaining a 30% new client base in 2011, doubling headcount of their London office and for being recognised as overall […]

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The previous employer’s culture and management style was unpopular amongst employees. It was described as ‘command and control’ management, with a lack of real management skills creating inefficient employee outputs. Strategies included starting with strong leadership, supporting line managers, giving employees an informed voice and living the values. The overriding result of having a strategic […]

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The authors argue that managers at all levels routinely—and unwittingly—undermine the meaningfulness of work through everyday words and actions. These include dismissing the importance of people’ work or ideas, destroying a sense of ownership by switching people off project teams before work is finalised, shifting goals so frequently that people despair that their work will […]

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