28th September 2012

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by: Jo Dodds

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Tags: Engaging Managers, Leadership, Management, Managing Change, Research

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Categories: Research

The irrational side of change management

McKinsey share their thinking on the need to understand the psychology of change management through academic writings, existing publications and a review of several case studies. It is stated that four basic conditions must exist for employees to change their behaviour: a compelling story; role modelling; reinforcing and capacity building. In order for successful change practice, McKinsey advocate leaders must regard the irrational elements of human nature and their predictability – of which nine insights are uncovered and explained, to be considered against the four basic conditions.

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