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Performance Management: Dealing with the difficult employee

In spite of good hiring and inspired leadership, all supervisors ultimately must deal with someone with Toxic Attitude Syndrome. Whether it's crummy attitude, attendance, or just unable to do good work; employee performance issues often consume large amounts of time, energy, and emotion. In fact, 57 pct of employees have witnessed abusive or intimidating behavior and […]

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5 Essentials To Weathering These Mental Health Challenges

Many of our teams were having difficulty coping with stress and were facing burnout long before COVID-19 came along. Research is showing that our team’s stress is heightened even further, and our teams are struggling to find their way through this pandemic. History and health indicators are showing us that the next pandemic will be […]

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Unemployment Insurance Update 2021

Employer-paid unemployment insurance taxes and costs can be significantly important and represent a potentially critical liability. For some employers, UI tax liabilities and their relationship to other employment-related cost have begun to increase significantly and now have a measurable impact on the bottom line. While higher UI tax liabilities are just the most obvious risk […]

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Occupational Health and Safety : Use ISO 45001 to Enhance Workplace Safety

Workplace safety is more than an ethical and legal obligation to employees and other stakeholders. It affects the continuity of operations and bottom-line performance, and ISO 45001:2018 offers a systematic management approach with which to not just meet but even exceed basic regulatory requirements. Why Should You Attend While organizations must already comply with OSHA […]

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Code of Conduct-The Behaviors of Doing Business

Workplaces are made up of diverse groups of people with diverse motivations, backgrounds, and ethics. When such groups are brought together, sometimes there are opportunities for ethical, moral, financial, or even legal, boundaries to be crossed. Sometimes those boundaries are crossed with disastrous results. A workplace code of conduct is a tool that can be […]

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The Emotionally Intelligent Manager: Using Your Heart as Well as Your Head to Manage Effectively

To manage effectively, you need to engage your emotional intelligence just as much as you engage yourself cerebrally. Using both our brain and our "gut" allows us to take all human factors into account. Why Should You Attend » What is emotional intelligence » What is YOUR emotional intelligence » A short 10 item questionnaire » Why it is important to […]

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Beyond training: Diagnosing problems with employee performance

OVERVIEW Managers often confront problems with worker behavior or job performance. Yet solving those problems is not a topic in business education, and even MBA holders (and HR practitioners!) have not been given instruction on how to diagnose problems with human performance and how to find cost-effective solutions to those problems. Often managers, since they […]

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Recognizing Depression In Your Team During COVID-19 For Better Mental Health and Well-Being

With the Coronavirus (COVID-19), you are probably seeing employees who may be experiencing signs of the blues and depression. Research shows that it is normal to feel the blues during this crisis, but when that low mood and energy begins to take control and keep your employees from performing their normal activities, it becomes a serious […]

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How To Survive an Emotionally Toxic Workplace

Too often we find ourselves overwhelmed and frustrated ... and not know where to turn or what to do. We find ourselves replaying an incident - or the whole day - on our way home from work. Then more replays when we get home - we're stressed and exhausted. We want to be able to […]

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Identifying, Managing, and Retaining Hi-Potential Employees

A high-potential employee has the ability, aspiration, and motivation to contribute both a higher quantity and quality of work for their employers and for their teams than the average worker. However, to get the benefit of a high-potential employee, some special management of this type of employee is necessary. For example: 1 in 3 high-potential […]

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Handling Employee Leave Requests under FMLA, ADA in the Time of COVID

Even the simplest leave requests can be complex and nuanced, posing challenges to even the most seasoned Leave Administrators. The possibility of costly, drawn-out litigation, only adds to the stress and pressure. Add to that: most employees making leave requests will be eligible for protection under the FMLA, ADA and, as well as State medical […]

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How to Manage Virtual Team Effectively In Multiple Locations

Maintaining order while managing long-distance teams and employees can often raise plenty of issues. This training program will help determine the fastest way to get a poorly performing location up to speed and offer attendees pointers on how to quickly and accurately check the quality of products or services at any location. It will also […]

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Leadership Development for Executive Assistants

Overview: As an Executive Assistant, whatever your specific title and job description, you are called on to perform duties well beyond the administrative. You need leadership skills to manage a wide range of executives and their complex activities, whether in the public, private, or nonprofit sectors. You may have a team of your own. Leadership […]

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