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Managers are one of the most important influences on employee engagement. And yet most don’t have the support they need to deliver the engagement for which they’re held accountable. Many have had little or no development to support their skills and understanding in this area. Some get little support from their own manager! Gallup research concluded that managers are responsible for 70% of the variance in employee engagement. Internal research by Accenture reported 80%. Professor John Oliver of the Northern Leadership Academy…Find out more »