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If you have taken on a new position and are concerned about what you don’t know – you’re in good company. Research show supervisors, managers and leaders moving into a new role only get a minuscule amount of the training needed to be successful in the role. On the job learning is expected – but […]
A leader’s role is to lead. However, research show us that many leaders have not been fully trained in understanding the impact of mental health on their team, especially not through times of crisis and unprecedented uncertainty. Leaders who understand that they are in a unique position to assist their team in recognizing and dealing with […]
Behavioral health practitioners have become increasingly dependent on technology to provide online and distance (remote) services to clients. This trend has introduced complex and novel ethical and risk management issues. Dr. Frederic Reamer will discuss key ethics challenges; provide an overview of emerging ethical, regulatory and practice standards; and share a series of practical tips. […]
The program shows you how to vary your coaching style to match the needs and abilities of each person with whom you work so you raise the odds of their success as an employee and your success as a coach. Why Should You Attend After hiring the right people, coaching people to improve their performance […]
Would you like to understand the complete and critical steps of the 360 degree feedback process? How about learning the keys to identifying an effective 360 degree feedback instrument? How about being able to access important information regarding the selection of raters? Would you like your team to improve performance? If you answered “yes” to any of […]
This webinar will give you all the tools you need to start your Exit Interview program or improve the one you have. It isn't rocket science but there are best practices and considerations for doing them well. Our intent is to get you up to speed as quickly and effectively as possible. Why Should You […]
Maintaining order while managing long-distance teams and employees can often raise plenty of issues. This training program will help determine the fastest way to get a poorly performing location up to speed and offer attendees pointers on how to quickly and accurately check the quality of products or services at any location. It will also […]
To manage effectively, you need to engage your emotional intelligence just as much as you engage yourself cerebrally. Using both our brain and our "gut" allows us to take all human factors into account. Why Should You Attend » What is emotional intelligence » What is YOUR emotional intelligence » A short 10 item questionnaire » Why it is important to […]
Today's 24/7, "always on" world often cycles between "do more with less" downsizing and ever faster upgrading and can even appear to be spinning out of control. How do you harness the problem-solving support, resiliency and creativity in your work team. Are you ready to cultivate communication and conflict resolution skills that affirm your integrity […]
How do we manage projects and customer relationships effectively? How do we understand the full scope of a customer "project"? How do we assemble the necessary resources to effectively manage a customer relationship and attendant projects? To whom do we delegate specific responsibilities and when? These are among a number of questions we discuss and […]
Why waste time? Get your new hires up to speed immediately so that they can rapidly contribute to the achievement of your desired business results. Join us to get virtual onboarding tips and know about the latest in virtual onboarding technology and design principles to incorporate into your process for your new hires, even those working from […]
Today's always on, TNT – Time-Numbers-Technology/Transition – Driven & Distracted World can breed tension and conflict. Discover the Four Angry "I"s and the Stress Doc's "Four Faces of Anger" Model for transforming anger, rage, and conflict into productive dialogue and conflict resolution. Learn and practice skills and strategies for: 1) disarming power struggles by asking […]
Many of our teams were having difficulty coping with stress and were facing burnout and mental health challenges long before COVID-19 came along. Through COVID-19 we are seeing that their stress is heightened even further, and our teams and colleagues will continue to be at risk. Research shows that failing to meet the essential needs […]
