Special Guest: Steve Jones of Skills for Business and Co Chair of our Guru Group
Steve says, “It is a well known fact that employees don’t quit their jobs they quit their managers – why is this?
It’s simple really it is down to the fact that we don’t really equip our managers with the necessary skills sets to manage employees. It isn’t taught on MBAs – not people skills last time I looked.”
Cathy and Steve talk about the difference between motivation and personality and how they link to and help managers and employees alike in relation to two of our four enablers: Engaging Managers and Employee Voice.
Steve shares case studies from work he’s done with Hampshire Police, Capita, Serco and a number of SME Clients.
Host: Cathy Brown