NICE Performance Management Benchmark Report 

The release of NICE Performance Management helps organisations focus employees on important performance metrics and reward good work.

NICE Systems announced that it is helping companies better engage employees with enhanced gamification capabilities in its latest release of NICE Performance Management . This release expands on the gamification tools introduced in June 2013, going beyond the basic colored icons and charts currently offered in the market.

NICE Systems is the worldwide leading provider of software solutions that enable organisations to take the next best action in order to improve customer experience and business results, ensure compliance, fight financial crime, and safeguard people and assets. NICE’s solutions empower organisations to capture, analyse, and apply, in real time, insights from both structured and unstructured Big Data.

To execute business objectives, the solution combines employee development, incentive compensation management, out-of-the box processes to improve the customer experience, as well as a flexible forms-and-workflow platform to automate ad hoc processes. These key capabilities help drive business results by aligning behaviors in a timely manner.

NICE Performance Management provides organisations:

  • Increased front line employee productivity and revenue generation
  • Increased supervisor effectiveness and efficiency
  • Improved analyst performance
  • Greater executive impact

The full report can be downloaded here.

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